Basic Policy on the Protection of Personal Information of Millet Mountain Group Japan Co., Ltd.

Before using this website and any applications operated by us (collectively, the “Site”), please read the following Basic Policy on the Protection of Personal Information (the “Policy”) and use the Site only if you agree to this Policy. By using the Site, including downloading or installing any application, you will be deemed to have agreed to this Privacy Policy.

Millet Mountain Group Japan Co., Ltd. (the “Company,” “we,” “us,” or “our”) recognizes that appropriately protecting information relating to our customers (“Personal Information”) is an important corporate social responsibility. We comply with the Act on the Protection of Personal Information, its Enforcement Order and Enforcement Regulations, as well as guidelines, policies, and other applicable rules issued by the Personal Information Protection Commission and relevant government ministries and agencies (collectively, “Applicable Data Protection Laws”).

To ensure that customers can use our products with confidence, we take all reasonable measures to properly handle and protect Personal Information provided to us in accordance with this Policy.

We appropriately handle Personal Information collected through the Site, customer service, directly operated stores, and other channels in accordance with Applicable Data Protection Laws.

We use customers’ Personal Information for purposes including providing information about products and services, providing information about events, mail-order sales, shipping products, sending catalogs, distributing emails, providing mobile applications, delivering online advertisements, product development, conducting surveys for service improvement, and other related purposes. Personal Information collected through the Site, customer service, directly operated stores, and other channels may also be shared among our internal departments, including our directly operated stores.

When we outsource all or part of the handling of customers’ personal data to a third party, we appropriately select the service provider and, where applicable, provide information in a form that does not identify individuals. We also exercise necessary and appropriate supervision over such service providers to ensure compliance with security management measures required under Applicable Data Protection Laws.

When we receive an inquiry from a customer regarding Personal Information held by us, we will respond appropriately in accordance with Applicable Data Protection Laws.

We take necessary and appropriate measures to prevent unauthorized access to, leakage, loss, or damage of customers’ personal data and to otherwise ensure the appropriate security management of such data.

If requested by the individual concerned, we will provide information regarding the security management measures we have implemented without undue delay and in accordance with Applicable Data Protection Laws.

We comply with Applicable Data Protection Laws with respect to Personal Information held by us and periodically review and improve the measures described above.

We will not provide or disclose Personal Information to other businesses, individuals, or other third parties without the consent of the individual concerned.

However, this does not apply where Personal Information is disclosed to business partners involved in the operation of the Site. In such cases, the information disclosed will be limited to the extent necessary, and the recipient will be contractually or otherwise required to appropriately manage the Personal Information.

Cookies

The Site may use “Cookies” for marketing and data analysis purposes.

Cookies are text files stored on the hard drive of a computer or other device used by a customer by a web server.

Although Cookies are stored on the hard drive of a computer or other device, they can generally be disabled through the customer’s browser settings.

If all Cookies are disabled, some parts of the Site or services may not function properly or may become unavailable. Cookies and behavioral history data do not themselves contain Personal Information.

We may entrust Cookie data to third parties, including Yahoo Japan Corporation or other service providers, so that such third parties may store and access our Cookies on our behalf.

Contact Information

Millet Mountain Group Japan Customer Service

050-3198-9161

Business Hours: 10:00–13:00, 14:00–17:00
(Excluding Saturdays, Sundays, public holidays, the New Year holiday period, and other company-designated holidays)

Email: ec@millet.jp

Contact Form

Changes to this Privacy Policy

We comply with Applicable Data Protection Laws and periodically review the contents of this Privacy Policy. Any revised Privacy Policy will be published on this page.

3F, JR Tokyu Meguro Building, 3-1-1 Kami-Osaki, Shinagawa-ku, Tokyo
Millet Mountain Group Japan Co., Ltd.
Representative Director: Per Rasmussen

Last Updated: September 1, 2026